Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of baskee.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Linda Bishop
I’m not a brush snob so maybe don’t listen to me BUT I liked these brushes. They moved the product well and they were easy to clean. Very soft too. Recommend it to EVERYONE!
Denise Duncan
These are amazing brushes. They are so soft and hold the pigment of the product very nicely. They are not cheap quality at all. I know I can wash these when needed and they won’t fall apart. Also the bristles are nice and they don’t fall out with use of the brushes.
Carolyn Patterson
These work good…but you can tell they’ll shed soon…I love that these brushes have more than 2 blending brushes!
Matyáš Kopriva
awesome !! really happy with the purchase!
Sarah Koch
exactly as described! Thanks.
Janice Hunt
This set of brushes is amazing. Bright yellow color exactly as the name says. 12 brushes for an amazing price. Combination of face and eye brushes help with a whole look. Set includes individual packaged brushes, care instructions and the type of each brush and its uses. They are soft but dense. Great addition to my collection.
Jessica Richardson
first class item and service!
Ella Brown
Come clean, very good protection, 5 *. Arrived in 2 weeks
Debra Thomas
The purchase arrived really fast! And it was accurate! Thank u friend
Franziska Braun
That is a really good price for Yellow Makeup Brush Set 12pcs. Glad I found this store.
Bennet Arnold
nice Yellow Makeup Brush Set 12pcs, matches the description, thnx
Sara Berry
The best Yellow Makeup Brush Set 12pcs in all the items offered online in such a convenient store!
Susan King
I love finding as many different styles of both crease and detail eye brushes as possible for my collection. It’s been a while since I’ve done makeup professionally as a side job, but these are ones I can’t live without and they travel with me everywhere. There are even some that have doubled as contour blenders and setting brushes for under-eye concealer in here. Fabulous quality for the price.
María Antonia López
For such a low cost, Yellow Makeup Brush Set 12pcs is great. Thanks to the seller!
Robert Fuller
Yellow Makeup Brush Set 12pcs came as advertised and of decent quality in comparison to what I could find in the local marketplace.
Christina Ferguson
Bought on sale, never regretted the purchase
Karl Müller
very quality and convenient, durable .. so basically ‘m really very glad
Caleb Pelletier
nothing is missing. quality optimal. arrived within terms.
Xavier Carmona
super cool ! just arrived
Tyler Knight
Excellent quality. Package arrived in good condition. Good work!
Sarah Gilbert
Thank you very much for such a quality product.
Mark Lawrence
Thanks for ! Everything is fine! A good product for a reasonable price!
Charles Cruz
These brushes are soft and are great for everyday eyeshadow application. Several of the brushes are similar in shape, but I can never have too many blending brushes. They diffuse eyeshadow beautifully but can also be used to build up color. They also feel higher quality than I expected in regard to weight/stability/etc. I would definitely recommend these!