Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of baskee.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Harry Brown
Love the . Thank you very much!!
Theresa Fisher
Overall great product!
Jean Jordan
my coworker is so delighted with Poodle On Board Car Magnet! This is the most unbelievable product ever! me and my buddy would recommend this purchase. It was shipped so fast, the anticipated delivery was two weeks later and it came more promptly than in ten days after making the payment! remarkably gratified with the obtainment and with the customer service. And this asset, exceeded my expectations for theprice.
Grace Patterson
Very good!
Tyler McDonald
The quality is perfect. Nice work guys.
Ann Gilbert
Great quality!!!
Antoine Beckers
Very cool Poodle On Board Car Magnet! I will order more, thank you!
Σοφία Καλογιάννης
It’s super ! I really like it. Thank you!
Noémie Gauthier
so cool , thanks!
Françoise Aubry
with or without a discount Poodle On Board Car Magnet is freat value for money
Alan Hunt
Given that such an inexpensive Poodle On Board Car Magnet is quite a rarity, here’s my endless gratitude to the seller.
Andrés Jiménez
excellent product! no problems with delivery. color is exactly that I needed. thank you 🙂
Jean Davis
It’s a nice magnet but I hope it stays on my SUV. It doesn’t seem it wants to lay flat. I’ll give it a little time. Otherwise I like it
Selina Lang
I firstly bought Poodle On Board Car Magnet when it was discounted, but I am sure I will order again, at least once more. Its quality is beyond compare
Diane Lynch
can’t wait to try my new . looks promising
Crystal Morales
Love this. Works great
Brian Williamson
Thank you for fast shipment and delivery! I really recommend this and store~
Helen Soto
I liked that it was bendable to fit where I wanted it at
Benjamin Lynch
Clear lettering and adheres well. Humorous phrase. Got lots of comments. Will buy more for my friends.
Raymond Williamson
That’s a brand new Poodle On Board Car Magnet, and the quality is more than high
Roger Kelley
I love being able to use this for when my dogs are in the car with me to let other drivers know that I’m driving with my babies so be careful!