Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of baskee.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Samantha Schultz
Packaged well and easy to assemble. I bought to trace for tattoos. I would recommend.
Frances Ramos
This gadget provides a great idea, but I do find it a bit awkward. I think maybe I just need more practice in using it and of course your image will be reversed. Still the quality and the price are good. Fast shipped.
Mildred Garrett
Received within a couple of weeks, recommend this store.
Kathryn Aguilar
Actually that’s a good price for board. Bought without hesitation
Samuel Medina
Very satisfied with the product. I recommend.
Amber Bradley
Thank you so much I am leaving a feedback on 5 star
Roger Lawson
Such a low priced is truly a bargain. Thanks to the seller!
Austin Morris
It can be useful when you want drawings to be copied quick without carbon paper, but sizes and details are limited. Still worth its price.
Christine Riley
Got it as a present for my sister, she was super excited about it because she didn’t know that anything like this existed! She likes it very much, thanks!
Jonathan Bennett
Works great for copying anything. Easy to use. No batteries required!
Dennis Wong
Product exactly as described! Thank you very much!
Larry McDonald
Good ptoduct for its price. I can get enough detail to sketch the outlines I need on cookies or fondant. I’ve used it with both my phone and iPad (for larger images). Just reverse the image on your device if directionality is important. It’s not fancy, but it’s a simple solution that just makes my life a little easier.
Dorothy Young
Got my money’s worth! Outlining and tracing are a breeze with this device. I use the line app (free) to concert photos to outlines on my iPad. It fits nicely on this stand. You may have to prop it up on some books depending on the size of the image you want to trace. Definitely recommend for artists who work on smaller canvases.
Eugene Perez
Thanks to the seller for fast shipping! Happy with the purchase
Gloria Welch
quality + very very fast shipping! excellent store!!
Victoria Wood
I bought this to help me transfer designs to rock and tile that can’t be transfer with other means. As you can see from the pictures, it works very well. I had to remove my phone from its case to get that to fit, but as long as kids or cats aren’t around, that’ll be absolutely fine. Overall I’m happy with product! It comes in 6 pieces, easy to assemble and disassemble for easy travel or storage.
Will definitely recommend to friends and family!
Joan Jenkins
Perfect! Was delivered very fast. The quality is good. Thank you! I’m very satisfied!
Thomas Miller
This is a cool little gadget that makes teaching tiny things easier. I was expecting it to be easier to see through, so it’s fine for a general outline but not great for details or drawing on light surfaces.
Philip Alvarez
The delivery was very fast, faster than expected, very good! Very pleased with the term!
Diana Hunt
A really lovely purchase. I am sure I will order it again next month!
Keith Bailey
For the price, this thing is so handy for decorating cookies! Whether you’re tracing things out before icing them or drawing a design on them with a food marker or icing, it works so well! I just found the image I wanted, saved it to my camera roll on my phone, and set it up! Make sure you adjust when your screen automatically locks so you don’t have to continually unlock it. Also, if it’s anything with words, make sure you reverse the image on your phone!
Melissa Stephens
the delivery was very fast, faster than expected, very good! Very pleased with the term!
Lori Garza
thanks! I ordered about 2 weeks ago and it’s already arrived. Quality is as described. Will order again.
Mildred Jones
Purchases like this are remembered for quite a long time. Happy with the deal, will come again in no time at all
Jeremy Little
This thing is pretty nice for an easy to use tracing tool for artist especially for beginners needing assistance.
Christine Reyes
My son loves it! He just started to find his inner artist & this is a great confidence booster!
Jacqueline Carlson
Great product but make sure you read the instructions. I didn’t and wanted to return it. Now I’m happy with my purchase.
Ruth Guzman
I love it!! Really good! My first time buying and of course will buy again~ i recommend!
Evelyn McDonald
It was a little ‘difficult’ to get used to but a very useful aid in sketching and drawing and for getting proportions correct
Willie Romero
The item was just as described came with all the pieces and was easy to put together. Thanks
Wayne Torres
Works well for what I needed it to, I can trace from my tablet or my phone without any issues.
Edward Butler
This is a very simple but effective device. It works great with iPad or iPhone. You can quickly get an accurately proportioned sketch laid out. I usually prefer to do my sketches from observation but if you are looking for accurate proportions this devise saves a lot of time.
John Foster
This product does exactly what it says it’ll do. So far I’ve tried it with an iPhone and an iPad mini. I’ve used it to assist me with cookie decorating (with food coloring pens) as well as making greeting cards. Also, I was seeing a bit of a double image in the reflection on the plastic. It’s not too big of an issue unless you are really wanting to be super precise in your tracings. When I did my cookies, it didn’t matter too much to me. I just traced as carefully as I could and tried to follow the same “image” reflected. For the price, I think it was definitely worth it.
Lisa Hansen
Cheapest price for is nicely combined with its top quality. This is really great that such stores exist
Virginia Reynolds
My deepest thanks to the seller for setting the best price for board. It means the world to me!
Sarah Rose
Great drawing board. Folds down into an almost flat box, and is perfect for drawing when restricted in space. Can be used with tablets, phones as well as paper images.
Sean Stevens
This is perfect for young children. I bought it for my almost five grandson, he cope with it. I’m satisfied! It’s so comfortable to copy the picture with it.
Joyce Ward
Bought this for my daughter and she absolutely loves it, brilliant little item that has really helped her with her drawing. Easy to use and set up and doesn’t take up much space to use
Johnny Nichols
I enjoyed using this little gadget, I was able to trace cartoon sketches to my paper or cookie and adjust the size of the image I wanted to use. My images became small enough to draw on and ice biscuits /cookies perfect for my intended use. Thank you
Richard McCoy
My niece of 7 years old cannot stop drawing since she has received this. It is a simple tool but so powerful. It engages and encourages children to draw. I usually get my niece to familiarise herself with a traced drawing then to draw without the tracer. This will ensure she expands her drawing skills and her confidence.