Experience much-needed relief — now anytime you want — without needing a significant other or a professional to help. Say hello to comforting kneading and rolling on-demand with the Intelligent Neck Massager. Designed for anyone who needs to loosen up stiff neck muscles from the toll of demanding gardening work, hours of heads-down phone usage, or hours of grueling typing on a computer.
Stress-bust your way
Three modes. 15 strength settings.
Great for neck injuries or a stiff neck.
Suitable for cervical strains.
Relax with a combined technique for daily relief.
High design meets high performance
Our device’s massage nodes are built from 304-stainless steel that feature 360-floating suspension for a flexible yet focused massage. The massager is designed with an ergonomic U-shape design (almost like headphones) and features soft silicone interior balloon padding for softness and support. Experience a sturdy massage gadget that won’t shift or move like traditional devices that lack ergonomic detailing.
Built-in heat therapy
Extend your relief for sore and tired muscles with a heat function that warms up to 120°F in just three seconds. It’s like having a hot towel around your neck to boost blood circulation.
The pulse comes to life
The Intelligent Neck Massager uses low-frequency TENS pulse technology to simulate three massage settings. The device’s stainless-steel nodes deliver targeted relief not found on other ball-utilizing neck massagers.
15 minutes a day
That’s all it takes per session to feel lighter and less stiff in the neck. Relax on your mid-day break or lunch time for some convenient destressing.
Relief in one click
Our massager features a one-click power-up operation on the headset for instant relief and relaxation wherever (and whenever) you need it. An included controller helps you switch between modes and settings.
Charge via USB
A built-in 450 mAh battery fully charges in two hours for up to 30 days’ worth of daily 15-minutes sessions. An included USB charging cord allows you to power up your device with anything, from a wall outlet charger to a portable battery bank (or even your laptop). It’s convenient and easy.
Peace of mind
Relax with complete ease. Our Intelligent Neck Massager measures 5.9 x 5.9 inches so you won’t feel uncomfortable wearing it. It is designed with leak-proof technology so you won’t burn with its heat setting, while an auto-shut off turns the device off immediately after a treatment interval is complete.
Caution to users
Everyone deserves massage relief, but this device isn’t for everyone. It uses electrical-impulse therapy, which is not suitable for women who are pregnant, anyone in current use of a medical device, pacemaker, or individuals who have metal implants in their body. Please consult with a medical professional or doctor if you are unsure as to the safety or compatibility of this device with your current health conditions.
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of baskee.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.