Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of baskee.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Brandon Russell
I love this purse. Out of all the clear acrylic purses I seen, this was the best looking one. I love the color and I love the chain. I think the chain makes it look more high end than some strap or something. With this bag I feel like I’ve just arrived from Milan fashion week. Perfect date clutch!
Maria Olson
Gave it to my niece for xmas and she absolutely LOVES it!!! the liquid-like chain sets it apart, as does the rose gold color!
Eleonora Pellegrin
My product arrived in time. Thanks!
Christina Bailey
Adore this . Thanks to the store!
Pamela Jackson
it was a bit difficult to find a Classy Edgy Box Clutch with Chain on such a low price. but thanks to the store owner now i’m happier than ever
Justin Reyes
I was worried about buying this purse at first because there weren’t too many reviews. But I love it! It looks fancy and feels durable. Now it is small but I don’t really put anything in it because it’s clear. It doesn’t feel fragile to me, but I would not go around be SUPER rough with it either. I would totally recommend this to anyone looking for something cute and stylish.
Jose Lucas
great service, top quality of
Arianna Bruno
Thanks a lot! Arrived fast and safe! I’m suuuuper happy!
Jordan Anderson
it’s really awesome that i can get Classy Edgy Box Clutch with Chain online with no extra costs and receive it promptly and conveniently
Charlotte Jones
really happy with the purchase and the store
Charlie Bouchard
I love this… arrived in really good condition! No defects! Thanks!
Ralph Schultz
noticed no flaws. it’s perfect!
Christina Walters
Great purse, exactly like in the pictures. Good for a wedding or other occasion when you really need to dress up. Very usual design, you will definitely get a lot of attention with this bag. It’s bright pink in color and I only had a chance to wear it for two occasions and it held up fine, no scratches and the lock still works fine. Honestly I didn’t expect too much, but this bag surpassed all my expectations.
William Lucas
Perfect for a night out or some extraordinary occasion, but you gotta be a reeeally brave girl to carry it around on a daily basis, just saying…
Ελένη Βουγιουκλάκης
Love the . Thank you very much!!
Michael Smith
Resonably priced goods like this one are my soft spot. Happy with the purchase like never before
Peter Reynolds
I absolutely love this purse. It is unique! Forget about those boring purses and try this one. I can get my phone & date nite things in it. It is also safe near pools. It locks securely and is not too heavy. The chain was my major concern, but it is actually pretty sturdy and doesn’t bite into my hand.
Katherine Riley
Thank you for fast shipment and delivery! I really recommend this and store~
Kimberly Lee
is really good! very fast delivery! I really like it!
Florence Lemaire
very very good!
Emilia Castillo
looks damn cool!! LOVE IT! thanks to store!
Selena Wilson
Delighted with this . Great quality and quick delivery.
Ava Martin
Excellent quality. Product just as described. Good work!
Teresa Hicks
I needed something quick for a wedding and this was perfect, easy to customize and goes with almost anything. You can fit a phone and a small wallet in it. I love this purse! It’s very light weight, and pretty.
Liam Ingerfurth
Really glad they have it for sale. Met all my expectations!
Christian Pena
Classy Edgy Box Clutch with Chain reviews show that it’s a nice item, and the seller is also awesome
Jason Patterson
For my budget, Classy Edgy Box Clutch with Chain is the perfect solution. This shop rocks!
Keith Gutierrez
I purchased this little purse for my granddaughter to carry pretty items for show or necessities wrapped in a lacy hanky for not to show. It is clear, you know. My only negative is the lock is difficult to open. Open it carefully to avoid breaking. A little caution is well worth the effort…. it is simply charming!