Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of baskee.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
J***e
Our toddler loves this swing. Due to the pandemic like many we avoid going to park, this swing set was easy to install and he loves it. Also the fact that the swing evolves by removing attachments as our son grows older is a plus.
S***a
i’m satisfied with the purchase
T***m
Excellent product. Thanks!
L***m
Easy to assemble and will last for years
L***y
In my opinion it may only last one season.
G***e
With or without any discount, 3 In 1 Baby, Toddler, And Teens Swing is a top quality must-have
T***d
Works like a charm and my grandson loves swinging in it. So two thumbs up here!
Perfect. Love it
H***y
everything is good! Thank you!
D***l
I had no idea where can I buy 3 In 1 Baby, Toddler, And Teens Swing until I stumbled upon this store. Great job!
K***n
Manual was not included.
F***k
ordered 3 In 1 Baby, Toddler, And Teens Swing as a present at first, but liked so much that left it for my own use 😀
B***n
Thank you for great and fast shipping! `ll order again from this store!
L***m
there’s no reason to compare 3 In 1 Baby, Toddler, And Teens Swing with anything else, i’m genuinely happy with the purchase
S***a
That is a really good price for 3 In 1 Baby, Toddler, And Teens Swing. Glad I found this store.
F***a
the quality of is astounding
N***e
Nice product for such a low price.it was really easy to assemble and install. Perfect and save for my little boy. Once he grows out of it, we can easily take the leg and back part out and he can swing in it even when he gets older.
N***e
Great product and price
B***y
Just the best. Savings for are 100% worth it. The store is awesome
K***e
superb quality! recommend this
T***s
It looks amazing! Thanks 🙂
J***a
best 3 In 1 Baby, Toddler, And Teens Swing online is being sold here i guess. waiting for my parcel to come, gotta check it myself
M***e
I attained my parcel in six days and I couldn’t be more joyous! It turned to be extremely durable. I had never witnessed something like it formerly. I’m so happy I glimpsed it though, because it is excellent! Now this is seemingly my beloved good and greatest eye-opener that I have had from buying in the internet. If I could appraise this item above 5 stars, I would. I’m convinced I’ll continue to admire it.
O***r
of good quality for such money
A***m
I wanted a swing that would last for more than one season. My baby is one and I was afraid a bucket swing would be too small next year so I found this one that can grow with him. I like that I can take the front off when he’s older and he’ll have a back to lean against. And then when he’s older I can take the back off. We already had a swing structure so it was very easy to install.
J***d
This swing does require some assembly. I handed it to my husband to take care of. He asked me to get a screwdriver, but it was really not too bad. It required very little time. Our son loves it. We put it in at my in-laws next door for our toddler, as well as the rest of their grandchildren to enjoy! It has a nice seatbelt, he felt very secure, and the row is very soft. He loved the bright colors and it has great hooks to told the swing on our swing set! Very excited and pleased with it!